Over the past year, there have been legal efforts to delay the closure. Kim Wyman, the Secretary of State of Washington State, began meeting with the National Archives and Records Administration (NARA) and other stakeholders, in hopes of brokering a solution to keep the archival materials, which document “history across the Pacific Northwest” in the state of Washington. At the same time, Washington Attorney General Bob Ferguson made filings in federal court, including the recent lawsuit which included almost 600 pages from indigenous peoples, individuals, and interested groups which attest to the value of the Seattle facility and materials which are held there. If the “nearly million” boxes of archival materials from the facility were moved to Missouri and California as planned, access to records about Asian American history would be made more difficult, as would records that relate to the “cultural preservation, history and treaty rights” of various indigenous nations in the Pacific Northwest. Moving the records to facilities in those states would make them less publicly accessible, destroying one of the “wellsprings” from which the “collective memory” of the region and nation is formed, as argued in the case in the amicus brief by the Korematsu Center. A recent successful lawsuit filed by Ferguson in early January, joined by 29 indigenous groups, and historic community and preservation groups, to stop the relocation and sale of the Seattle FRC, explains the problem succinctly:
“This action shows a callous disregard for the people who have the greatest interest in being able to access these profoundly important records…The facility contains the DNA of our region. It provides public access to permanent records created by Federal agencies and courts in Alaska, Idaho, Oregon, and Washington…the National Archives at Seattle is the only property among those the PBRB recommended for sale that has profound importance to the region in which it is situated and is regularly used by members of the public…These irreplaceable archives are primarily un-digitized and do not exist elsewhere.”
The closure of the facility would violate NARA’s own principles to preserve and provide access to U.S. records and document U.S. history, especially those documents essential to U.S. government actions, rights of U.S. citizens, and any other records which “provide information of value to citizens.” It also runs afoul of NARA’s commitment to drive “openness, cultivate public participation” and strengthen U.S. democracy through “public access to high-value government records.” That same commitment states that NARA will lead the “archival and information professions to ensure archives thrive in a digital world.” That seems unlikely since only about 1% of the NARA’s record holdings are digitized and even less than 1% of presidential library records have been put online.
Furthermore, moving the records from Seattle to the FRCs in California, whether in Riverside or in San Francisco, and St. Louis, Missouri, would disregard the core values of archivists outlined by the Society of American Archivists. These core values state that archivists have a duty to foster greater access and use to records, maintain records which allow “contemporary and future entities” to seek accountability, serve as responsible “stewards for primary sources,” and root their “ethics of care that prioritizes sustainable practices and policies” when it comes to archival duties. The “boxes of information” within the Seattle FRC, highlighted by one local Seattle reporter, Matthew Smith, would be made less accessible if the records were moved elsewhere in the country. If the Seattle FRC is closed, it will be a sad day for archives, records, and preservation of U.S., indigenous, and community history.
Reprinted from Issues & Advocacy. This was written before the sale of the facility was halted by the Biden Administration. After learning this, I said on Twitter, “that doesn’t mean it should be sold. The decision to sell tthee [sic] facility was rotten and it’s good it was stopped,” called for a bigger budget to NARA, and noted “it was good timing to write another article about this back in March. I personally wasn’t sure whether the sale would be cancelled [sic], but I am glad it was.”
Archivists on the Issues is a forum for archivists to discuss the issues we are facing today. The following is from Burkely Hermann, recent graduate of the University of Maryland – College Park’s graduate program in Library and Information Science, with a concentration in Archives and Digital Curation.
The NAS facility is key to many different communities. The official page for the facility specifically highlights information they hold about Chinese immigrants and indigenous affairs, along with land records, court records, and genealogical resources. This includes tribal and treaty records of indigenous people living in the Pacific Northwest, and original case files for Chinese immigrants in the 19th century. Volunteers have been trying to index the Chinese immigrant files and create an “extensive database of family history.” This will be interrupted if the files are moved, making the database incomplete.
The NAS facility itself has regional significance. The property the facility sits on was once the location of a prospering farm owned by Japanese immigrant Uyeji family from 1910 to 1942.  These immigrants were evicted from their land during World War II and put into concentration camps, like the over 120,000 Japanese Americans. The immigrant Uyeji family never returned to their home, and the land was seized by the U.S. Navy in 1945, after it had been condemned in earlier years, in order to build a warehouse.  The warehouse was later converted into a facility and began to be occupied by the National Archives after 1963. This transfer of ownership intersected with the history of Seattle’s development which benefited White people above those of other races, from 1923 onward.
There is more to be considered. As Llewellyn and Buchanan argue in the Journal of Western Archives, the closure of NAS is harmful, a failure at “multiple levels of government,” and was made without considering how valuable marginalized communities in the area see the records held at the facility.  58,000 cubic feet are permanent records of federal agencies in the Pacific Northwest, while 6,600 cubic feet are occupied by records from the Bureau of Indian Affairs alone.  Neither should be destroyed per NARA guidance. This amount of cubic feet is equivalent to about 1,871 side-by-side refrigerators or about 1,234 top-mount refrigerators.  No matter how the size is measured, the NAS facility is well-used, as is its digital resources, by Asian-Americans, indigenous people, and various researchers.  Some indigenous people even called the closure and movement of records to other locations a “paper genocide.” As Bob Ferguson, the Washington State Attorney General, stated in February, moving the records from the NAS facility to states such as California and Missouri, contradicts the purpose of the archives and impedes efforts by local families to research their ancestors.
There are other problems with the closure. Llewellyn and Buchanan pointed out, for one, the errors in the Public Buildings Reform Board (PBRB)’s assessment to close the facility, noting the significant level of foot traffic, the lack of public hearings on the closure, and NARA management agreeing with the decision to close.  There is also concern that not all the records held at the NAS facility could be digitized. Some news outlets, like MyNorthwest, have rightly pointed out that large items like bound books and maps might not be “properly scanned” or digitized at all. Llewellyn and Buchanan further note the involved process of digitization, and extra costs researchers will have to pay if the records from the NAS facility are moved. 
Readers may be asking what can be done about the closure. Now is not the time to sit back and let the Washington State government do the heavy lifting, nor the Seattle media. In the latter case, the Seattle Times opinedagainst the decision to close the NAS facility. In the case of Washington State, Ferguson, mentioned earlier, proposed a compromise to keep the regional facility of NARA in Washington State, worrying, like others, of the prospect of losing access to “over a century of history.” But his noble efforts have been for naught. The closure is on track, with NARA justifying it based on experience with the COVID-19 pandemic, saying the agency will be “less location dependent” in the future, with users accessing resources remotely rather than in-person. On the legal front, in August, Ferguson filed federal Freedom of Information Act lawsuits for public records against NARA, the Office of Management & Budget (OMB), and the General Services Administration (GSA). He also requested documents from the PBRB the same month. He stated that NARA and OMB failed to respond to requests he made in early February, while the GSA has not sent records it promised in the summer of this year. The PBRB, on the other hand, wanted taxpayers to pay about $65,000 to redact information from documents even though no sensitive information is present, as stated in various articles in the Seattle Times, HeraldNet, and Seattle Weekly. These efforts will likely go forward as Ferguson won the race to be the Attorney General of Washington State against Republican challenger Matt Larkin.
In the short-term, readers should email the OMB Director Russell Vought at Russell.email@example.com, the GSA Administrator Emily Murphy at firstname.lastname@example.org, Archivist David Ferriero at David.Ferriero@nara.gov, and the PBRB at email@example.com, opposing the closure of the NAS facility. Currently, the NAS facility has not been listed by the GSA for sale, whether on its database of real property or its database displaying federal properties being auctioned off. While COVID-19 makes the push for more remote learning attractive, it is still possible and vital to open in-person facilities, in line with existing rules and regulations to ensure the safety of the staff and patrons at specific facilities. In the long-term, if the NAS facility is closed, it could put other NARA facilities in jeopardy, as Llewellyn and Buchanan point out.  At the same time, archivists should advocate for a “massive investment in time, money, and planning” to digitize more of NARA’s holdings, as the aforementioned scholars argue for,  with not even 1% digitized at the present! Whether the facility is closed or not, there are dark times ahead for NARA, as less government spending may be on the horizon, unless the proposed budget for NARA is approved by the House of Representatives and Senate.
Archivists on the Issues is a forum for archivists to discuss the issues we are facing today. The following is from Burkely Hermann, recent graduate of the University of Maryland – College Park’s graduate program in Library and Information Science, with a concentration in Archives and Digital Curation.
On January 26, the Office of Management and Budget (OMB) approved the sale of the 157,000 square foot National Archives and Records Administration (NARA) Seattle facility, which holds permanent federal records for Alaska, Idaho, Oregon, and Washington. This decision raises the question: which is more important, access to historic records or selling a public facility in a high-value real estate market? There has been fierce opposition from historical societies in Alaska and Seattle, historical researchers, genealogical groups, indigenous leaders, university professors, archivists, and historians. They were joined by a bipartisan group of eight Alaskan state legislators and 16 Congress members. The latter, comprising Washingtonian, Alaskan, Idahoan, and Montanan politicians, was also bipartisan. Washington Governor Jay Inslee also opposed the decision, as did Washington’s Secretary of State Kim Wyman. Washington Attorney General Bob Ferguson is considering suing the federal government over the closure. He reportedly submitted a Freedom of Information Act request to the five-person Public Buildings Reform Board (PBRB), OMB, NARA, and the General Services Administration (GSA) regarding the closure. The Washington State Archives even created a page about the topic.
History Associates Incorporated, which cautioned their clients to plan ahead for the facility’s closure, noted the process would take 18 months. They also included the estimate from Susan Karren, NARA’s Seattle director that only “.001% of the facility’s 56,000 cubic feet of records are digitized and available online,” and stated that permanent records may be inaccessible when transferred between facilities. According to NARA, no actions are being taken imminently which affect users of the facility, and NARA has requested to stay in the facility for three years following the sale. With such hullabaloo on this topic, one question is relevant: why does this closure matter to us, as fellow archivists?
Some may point to existing digitization efforts. Sure, some of Alaska’s records have been digitized, but record series are often digitized by FamilySearch and the project is only five years old. For instance, some records relating to Alaska have been digitized like crew lists, immigrant lists, draft cards, and naturalization records, as is the case with Washington and Idaho. But these are primarily 20th century records, with very few 19th century records. The letter from congress members criticizing the decision also called this out, stating that “NARA’s partnership with FamilySearch to digitize records has…not resulted in actual access to records that have been prioritized by stakeholders,” a unique and rare criticism of the NARA-FamilySearch partnership. The limitations of existing digitization undermines NARA’s reasoning that some of their “popular records” are already digitized or available online, asserting that public access to their archival records will stay in place.
Access to “archived knowledge” is vital and inherent to archival ethics. Moving records away from those who can use it, dividing it between two existing facilities in Riverside, California, and Kansas City, Missouri, is an act of cruel inaccessibility. Furthermore, splitting the records between two locations, regardless of the reason, leads to a strain on those facilities, which need additional storage space. NARA itself admits that the closure will negatively affect those who use the facility. They pledge to engage with researchers in a “smooth” transition when the facility is shuttered, even though this change will undoubtedly disadvantage various stakeholders, whether state archivists, government employees, scientists, students, or others. In a recent invitation-only meeting, they showed their commitment to the closure of the facility, pledging to work with indigenous groups.
The PBRB’s executive director Adam Bodner claimed that the closure of the facility was a decision by NARA staff. If true, this would put them at odds with users and stakeholders who want the facility to remain open. On pages A-68 to A-71 of their report, the PBRB concluded that NARA wanted to move to a more modern facility and that the 10 acres the facility sat on would be great for residential housing, apparently worth tens of millions of dollars as one article claimed. The PBRB also stated that NARA could only fulfill its storage needs at another facility because the current facility does not meet NARA’s “long-term storage needs.” In the process, some records will be moved to a temporary facility. Reportedly, NARA justified the closure by the fact that the facility is the third-least visited NARA site in the country and has “high operating costs.” Such arguments don’t consider the fact that the 73-year-old building could be retrofitted for the agency’s needs or records could be moved closer rather than split between two locations. This closure also stands against NARA’s stated goal that public access is part of its core mission and violates the Society of American Archivists’ Code of Ethics, stating that archivists “promote and provide the widest accessibility of materials.”
Note:This post is reprinted from Issues & Advocacy, as part of their “Archivists on the Issues” series. I wrote this article back on February 18 and am glad I did so. The situation has not changed as a result of COVID-19. Articles by the Seattle Times, Seattle Times again, and MyNorthwest, show that the closure seems to still be on the agenda, although discussions with the Congressional delegations and others with NARA continue in hopes of reaching an agreement.
In the past week, I’ve watched a number of 1990s Hollywood films, such as Sneakers (1992), Hackers (1995), The Net (1995), and My Fellow Americans (1996), where the “everything’s on the computer” state of records, as stated in passing in The Andromeda Strain (1971), has been reached. All of these films share a similar theme: the erasure and change of records (mostly digital), which has an increased relevance as archival institutions continue to digitize more and more of their records, although not everything, as I noted in my post about challenges of archival digitization in late April.
Looking at the 1990s films
Let’s start with The Net, since it was the first of these films that I watched, computer with bulky hand-held phones and dial-up computers. In this film, Sandra Bullock plays an isolated middle-age White woman (Angela Bassett) who is a “program systems analyst from Los Angeles” who lives most of her life online, talking on chat rooms and ordering pizza. That all changes when she takes a trip to Cessna (before which there is a computer malfunction which screws with flights), Mexico, meets a man who basically seduces her in order to get control of a virus which is on a floppy disk, of all things. This plan fails, however, as she realizes, after literally sleeping with him for some reason, that he wants to kill her, so she gets away in a dingy that crashes on rocks, knocking her unconscious. She wakes up three days later in a hospital and the disk has been destroyed. As she is about to go back into the country, after a record was changed that checked her out of the hotel, she is told to sign a temporary visa document which states that her name is Ruth Marx.
As the movie goes from here, she realizes that her identity has been stolen by an imposter, with the change of records by the villains who want to make profits off their security technology and gain access to every system possible. With this, the movie is a bit of warning that it is very easy for someone to be digitally erased with so much of our lives online, with which you don’t even have to spoil the ending. Clearly there are inept secondary characters (police officers, nurses, and jailers), many of whom, like sole archivist Madame Nu in Attack of the Clones think that records are inviolable and cannot be changed. The partially inept villains are even able to kill a few people, like the Undersecretary of Defense by falsifying a report saying he has AIDS and a friend of Bullock’s character. At one point, she says that “our whole lives are on the computer, and they knew that I could be vanished. They knew that nobody would care and it wouldn’t matter.” Later she adds to the inept court-appointed lawyer, who believes in the inviolability of the records in that they cannot be tampered with, to defend her from false charges:
Just think about it. Our whole world is sitting there on a computer. It’s in the computer. Everything. Your DMV records, your Social Security… your credit cards, your medical history. It’s all right there. Everyone is stored. And there’s this little electronic shadow on each of us… just begging for somebody to screw with. They’ve done it to me, and they’re gonna do it to you…I’m not Ruth Marx. They invented her. They put her on your computer with my thumbprint.
There were some similar themes in the 1992 film, Sneakers, which starred Robert Redford. The film focuses around attempts to create a black box which would crack American codes, allowing access to any American security system. In the process, a team tries to steal the box back and one of the characters purchases blueprints from the county recorders office for $50.00, leading the movie to be cited as an example of “the use and portrayal of records in film.”  With the information from the county recorder’s office, and their own observations, they are able to break-in to the company of the villain and get the box, but before it is handed to the NSA of the characters removes the main processing chip.
There is more than that. Redford’s character is basically a hacker, as was his friend Cosmo (who is the film’s villain) who was arrested and thrown into prison for computer crimes. The black box has a similar power to malicious code in The Net. Again, the focus is that records can easily be changed, or in the case of this movie, mimicked, to certain ends. Like the previously mentioned film, the cast is mostly White, but a bit more diverse in that they have a former Black CIA agent on the team of the “heroes.”
There’s one other film which has similar themes: Hackers, which features Angelina Jolie in a starring role. It focuses on a group of teen hackers who work to take down a villain who wants to sink a few oil tankers while getting wealthy in the process. In this “cult classic” film, as some places call it, there are computers running on dial-up (like in The Net), huge portable phones, people in some of the nerdiest clothes ever, and moving of information around on…floppy disks! In fact, the virus itself is on a floppy disk.
The altering of records is a key part of this film as well, as the villain alters criminal records of the male protagonist and his mother to list them as criminals, blackmailing him to give up the floppy disk. In the end, this group of hackers, all men except Angelina Jolie’s character, and all White except one kid with dreadlocks, sets out to take down the servers of the villain’s mega-corporation, succeeding thanks to help from two Japanese hackers and their subsequent “electronic army” of hackers. Somehow they basically get off from their prison sentence thanks to a television broadcast from one of the hackers, which seems strange as he could be utterly lying. As with most movies of this nature, the plot doesn’t always completely add up.
Finally, there is a bit of an outlier: the 1996 film, My Fellow Americans. This is perhaps the most hokey film of all, although archives is a main part of this film. Ex-Presidents, played by James Garner and Jack Lemmon, discover a scandal in the current administration. Lemmon discovers that conspirators have altered his official records, at his presidential library archival vault, in order to “erase traces of a meeting.” At another time, Mark Lowethal’s character goes to the National Archives, finding that the presidential appointment log does not show this meeting.  It turns out the culprit behind these changes is the current sitting present, the former vice-president, with his chief of staff being the one whom “doctored the Archives log and the log in Kramer’s library.”
In this case, the film does not involve the changing of a digital record but only the changing of a paper record. Still, this has a similar theme to the other three movies in that records can be doctored, manipulated, and changed to the benefit of certain individuals. Although, this can be, at times, easier to do with digital records than with paper records. I would also say the theme that records can be changed, erased, or rewritten follows through the Halt and Catch Fire series, along with shows like Mr. Robot, going into its last season this coming fall.
Why do these films matter?
“If I could take all the things that I am, all the feelings I have, all the things that I want, and somehow get them on a computer card, you would be the answer. I don’t know why or how you’ve come along at this particular point in my life. See, that’s the magic part. I’m not gonna let you go.”- Dr. Sidney Schaefer talks to his girlfriend (who ends up being one of the people who is spying on him) in The President’s Analyst, a 1967 film
They matter because more and more of the records held by archival institutions are digital, specifically “born-digital” (like tweets, Facebook posts). Of course, they are a bit dated, as they came out between 1992 and 1996. However, the point that records can be changed and manipulated should be considered. There should be measures in place to make sure that the records, especially digital records, are not tampered with. Perhaps this would require fixity checks, but also could necessitate rules on the usage of records themselves.
At the same time, the archives themselves should not be like the dark and haunting Thatcher Memorial Library in Citizen Kane, which has what some have described as having one of the world’s meanest archivists, played by Georgia Backus, with hair up in a bun “and an intimidating stare on her face, a real dragon lady at the gates of knowledge.” This is not the type of archives you want to go to! This is not the image which should be projected. 
What I have said so far is only scratching the surface. These 1990s movies have standing importance because born-digital files which are entering archives across the world, like some in New Zealand, include “photos, radio broadcasts and documents,” requiring appropriate workflows. Margot Note, a prolific writer in this field, described that as a former lone arranger who directed all archival management at an organization she launched a project to digitize a set of records, creating digital surrogates of 2,000 of the collection’s best images, adding that such surrogates are superior to past formats like microfilm since they can be delivered through networks “offering enhanced access to simultaneous users around the world.” In the same article she advocated the importance of digital collections, saying they grant “valuable remote access to the information contained within the original records” if they are created within the appropriate archival infrastructure, with metadata and search functionality, indexing. She adds that digital collections of archival records can not only provide for “multiple points of access and enhanced image details” but it can allow for more in-depth study than analog originals, increase interest in items which have often been ignored,and it can also act as “an advocacy tool for an archives.” She also argues that different types of digital surrogates of records can be created, either for web display, storage, or print reproduction. She ends by saying that while “electronic copies suffer no degradation through the duplication process,” a copy of a digital photograph is “indistinguishable from its source” meaning that the “original” loses its meaning, and that with digitized images, “researchers risk losing information that enables them to understand how the image was accessed and how its physicality changed over time.” As such, there should be efforts to limit or eliminate such a loss.
But there is another aspect to archival records. Librarian Carrie Wade argued back in December 2018 that information is political with information loss affected by federal funding decisions of research repositories ruining the work of professionals. Similarly in the case of archivists, they should not be completely neutral not only because who “we elect impacts our ability to do our jobs well and the access that people have to information,” as she argues, but they literally cannot be neutral as they are human beings with viewpoints, emotions, and thoughts of their own. Building upon this, there are clear archival silences or “gaps in the archival record,” with these silences “created and enforced within archives” as a result of practices that are “central to the work of archivists.” Digital records, whether born-digital, like social media posts, or digitized paper records, can help bridge this gap. After all, paper or analog records can be digitized in ways that allows access to them through online channels while originals are restricted.
All of this is relevant to the 1990s films I referenced in the first half of this post, as it requires having effective records management programs. The policies regarding records not only in Hackers and The Net, or even My Fellow Americans and Attack of the Clones were clearly outdated, and should be taken as a warning to have correct policies. This also requires taking into account challenges with capturing resources that are born-digital and making it available, effectively curating this information for the user. Furthermore this is important as a major trend in libraries is collection of data to prove their value even though this has its downsides especially when it comes to ethical concerns with data mining and big data, even though this can be useful. At the same time, how material is defined for easy access is a challenge “to every content owner,” as is choosing the right metadata, with “important detail work” in this process. The same is the case for finding more “accessible ways for people to find and scan content” and ways to share these “images with your target audience.” 
I mention all of this because it shows the relevance of record erasure, digital archives, digitization, and the changing digital environment. This requires of course that you don’t have “unauthorized data access” like Fry accessing the computer connected to the brain spawn. In the end, while these 1990s Hollywood movies are dated in various ways and problematic in others, they still have relevance connected to present developments of archival institutions in response to new technologies and making records more accessible to online users.
 Kyle Neill, Senior Archivist of the Peel Art Gallery Museum & Archives also argues that there are archival themes in The Dark Knight (2008), The Avengers (1998), Chinatown (1974), and Tinker, Tailor, Solider, Spy (2011).
 This reminds me of a major plot point in Thrill Seekers, a 1999 TV movie, where the protagonist finds out that there are people who travel in time (from the future) to disasters and serve as tourists, disgustingly watching people die. In the process, the researcher on staff at a local newspaper, a bit like a records clerk, has databases of newspapers on her computer, which he searches to find information, which she lets him use even though she just met him (not good records management). Ultimately she says that she will go to the National Archives to find the original images, proving that he was not lying about the time travelers. Later, the protagonist goes back and time and saves her. But, I thought I’d just mention this, as the fact she is a bit of a records clerk brings in line with the records clerks in Erin Brocovitch (2000) and Chinatown (1974). The former has a clerk who flirts with a law firm filing clerk (Erin Brocovitch) who uncovers wrongdoings of a water utility company on her three visits to the records office of the Regional Water Board, letting her into “a records storage area, piled high with files, papers and binders, where she proceeds to copy water records,” allowing her to complete her work. The latter has a sullen young man who does not like his job, grudgingly providing assistance, with Jack Nicholson’s character “tearing out part of a page from a record book by covering the noise with a cough” after he is told he cannot check out the volume.This clerk, as one reviewer puts it, has “a well crafted scene presenting a stereotypical records keeper” with the clerk/archivist as “an impatient, unhelpful civil servant guarding over his records domain who treats the public as trespassers” while the “records are in long aisles in bound volumes.” Some have compared Erin Brocovitch to another film with records as central, specifically A Civil Action (1998).
This post originally had thoughts on my presentation at the iSchool symposium, which has been incorporated into an upcoming e-book.
I’d like to talk about some thoughts on Maryland History Day, for which I judged this past weekend, including as a chief judge in the morning for senior individual websites. They included topics ranging from, as I noted on Twitter, the Apollo Missions to the Atomic Bomb. I also did runoffs for documentaries, with topics including “Cocoanut Grove, Stonewall Riot, Thalidomide tragedy, ACT-UP, the Osage indigenous people (and oil), and the Triangle Shirtwaist Fire,” some of which I had not heard of before. As I awaited the winners, I already knew that the group documentaries I had reviewed had won, documentaries like “Last Dance at the Cocoanut Grove” (by Aidan Goldenberg-Hart, Daniel Greigg, Eli Protas, Joey Huang, and Charles Shi) which got first place, and “From Inefficient to Inspiring: How the Stonewall Riots Changed LGBT Activism” (by Pallavi Battina and Amulya Puttaraju) which got second place. However, when it came to individual websites, one of the ones I reviewed got first place! It was titled “Julius Rosenwald and Booker T. Washington: How Their Investment in People Led from Tragedy to Triumph” and it was by Matthew Palatnik. None of the websites my group had nominated for special prizes won. So that was positive.
History Day made it clear to me that even the topics often written about can be talked about in a new way, with a new interpretation, with these students entering the process of historical research, so I wish them the best in the days going forward. In June, I will serve as a judge on the national level of History Day at College Park, which should be fun!
In closing, there is a strain that connects the visualizations I made this semester and Maryland History Day: the importance of history and interpretations of what happened, allowing for new insights and thoughts, enriching how our collective past is understood.
Recently, on Twitter, there was justified consternation with what a library director, named Justin, wrote about librarians on May 3rd. I’m only new to the library and archives profession, although I am planning to work in an archival institution rather than a library, and my hope is that others in the profession could build upon this post with their own experiences and thoughts. I am also posting this because Justin the Librarian locked his Twitter account, raising the question that he does not want his opinion to be challenged! This post is not meant as an attack on Justin himself, but rather a challenge to him (and others who feel the same), that they should change their views on libraries. Additionally, I understand, as Stephanie Crawford put it on Twitter, criticizing this post, “public libraries are often places for people to stay warm, to use the rest room, to job search, to do hw, to print resumes, to check email, etc” and do not intend to paint those who are poor as “an unwanted burden,” but rather are talking about responsibilities librarians should have to their respective communities. The socioeconomic class of patrons of libraries is clearly important, and I have tried to incorporate that into this piece, but it should also be acknowledged that I am mainly talking about the role of the library profession, rather than the patrons, in this post, so that leads some aspects to fall to the wayside.
After saying how public libraries have changed a lot since 2009 and that there will be changes in the future in these “great place[s],”adding that “this is a time to celebrate and also a time to think about the future,” Justin declares that “if you’re working in a public library now and you’re not enjoying it maybe you shouldn’t be working in a public library” which implies that everyone in a public library will enjoy their jobs and that no toxic environments exist, which is clearly incorrect.  He followed this with the most jarring statement of his post:
If you feel grumpy about your day to day work, if planning and hosting events isn’t your thing, and if you’re just not ready to be everything to every community member that comes through your doors, this public library thing just isn’t for you in 2019. And honestly, it’s just going to continue to be less of a thing for you as public libraries move ahead. The public libraries that I see existing today in 2019 will continue to be improved upon and become even more community focused in the next ten years. Libraries are on the right path these days, one that is fully focused on their communities. Do you want to be on that path?
The section when he says that librarians should be “everything to every community member” is what angered librarians on Twitter, rightly so, with Alexis Logsdon calling it “infuriating.” Why should this heavy responsibility be hoisted on librarians? Why do they need to be “everything”?  As such, the idea that public librarians (or any librarians for that matter) should be “everything” to the communities, regardless of their class, race, gender, or creed, they serve should be challenged. I say this, while acknowledging the important role that librarians engage in when serving their communities, especially those who use libraries as a community space to serve their effective information needs, to pull from the titles of one of the courses I took in the fall, which was called “serving information needs.”
The first part of that challenge is to summarize the tweet conversation on this topic. In fact, I thought of creating this piece after reading through the whole thread and responses, beginning with a thread by Julie Jergens. This piece goes beyond “shutting things like this down” and rejecting “this bullshit savior narrative,” to quote her, as I aim to look at various posts he has made, not only one solitary post, to form a cogent argument to counter his points.
Jergens, in her tweet thread, called the statement that librarians should be “everything” to communities is not only “dangerously misinformed” but some “male BS” for a majority-female profession. She went onto say that relationships where one person or an organization is meant to be everything to another is “unbalanced, unhealthy, and unsustainable,” adding that people are asking more and more of librarians, but not what local jurisdictions can do. With that, she points out what should be obvious: “the library cannot and should not be everything,” with librarians working to serve the information needs of users. But this does not mean that librarians are lawyers, doctors, social workers, or “miracle worker[s]”  and that these information professionals should not be told to do more with nothing (or less) or that they are not focused on their community, as they evidently are, on the whole. She added to this by saying that the community she serves “deserves real experts, real services, real care, not just a librarian with access to narcan,” doing what she can to help her community, but is not willing to “sacrifice myself and my staff to be EVERYTHING to EVERYONE,” saying that “does not make me unsuited for public libraries.”
Those that responded to Jurgen had a similar and understandable sentiment, clearly based in reality. Some sarcastically pointed out it was a “great time” with librarians when budgets for social services are being slashed, with job insecurity and low pay, which Justin the Librarian barely talks about, as I’ll note in this piece. Others said that it is wrong to say that librarians who are facing trauma (or stress) from their work are “worthless and not cut out for the job” and that it is dangerous for librarians to think of themselves as everything for their community and patrons without training, as “it’s unethical to pretend we are or can be.” Responses beyond this pointed out that library budgets need to train staff appropriately if they continue to “stay on the front lines of community service,” especially since some people at their library jobs have not received any training, and that there should be efforts to “set boundaries for yourself/your organization.” The latter would use effective “social capital” of libraries to push back. Some added that the idea that librarians should do “everything” is problematic because “working with the public is taxing emotionally and physically,” making it an unrealistic expectation, and that the idea that librarianship is a job “worth killing ourselves for” should be challenged, citing an article by Fobazi Ettarh within In the Library With the Lead Pipe. Additional comments echoed the same sentiments already expressed, noted that this is one of the only professions where an unrealistic “level of involvement is expected and required,” that there should be professional boundaries as “it’s just not healthy or good service to expect library staff to be everything to everyone.” Final comments stated that if librarians are required to “everything to everyone they need to raise your salary” a lot, that people were apparently “misinterpreting” the post, called the thread by Jurgens a “must read” with Jurgens outlining “perfectly what should be done,” and said that the idea that librarians should be “everything for everyone” is a perfect “recipe for burnout” along with being a harmful expectation.
In the case of Justin, his viewpoint as a White male librarian should be no surprise. While you could say he has good intentions in that he wants librarians to connect with the community, out from behind their desks, including his support of efforts to reduce library fines, which are positives that librarians should undoubtedly aim to do in order to cement the importance of their public institutions to the communities they serve, his idea that library materials should be put in public restrooms is a mistake, especially if there are actual materials in those restrooms. I remember when working at the Washington Village branch of the Enoch Pratt Free Library in Baltimore and there was a key to get into the bathrooms and it was prohibited to bring library materials into the bathrooms themselves. Perhaps he is thinking about pamphlets or something, but this idea, from how I understand it, rubs me the wrong way. The same goes for his “seven things” that he declares libraries should do. He suggests buying/collecting local, making stuff with patrons, building apps, standing up for yourself, exploring new partnerships, collect things the community wants not “what you want,” and be “very nice.” Some may say that this is all hunky dory and that there are no problems with these approaches, especially when it comes to providing new and exciting services for the communities they serve. But, should libraries have their collections solely determined by the community? Shouldn’t they have the ability to choose materials they think are necessary, even if that does not fit with what the community is requesting at the present time? Additionally, the “very nice” aspect (which he brings up in a later post), seems optimistic but also unrealistic. Can libraries afford to be nice to every single person, including those patrons which are problematic or disruptive? Clearly libraries should strive to serve every member of the community they can, regardless of their socio-economic class, race, gender, or other characteristic, but the idea you should be nice to everyone is clearly emotional work/labor for the librarians themselves. At the same time, the goals he suggests could easily cause stress on librarians with increased responsibilities on top of their existing duties. 
Justin doesn’t stop there. He writes about e-books, suggests that librarians should stop saying “no” to patrons (whatever that entails), and wrote a chapter of a book on library marketing while also presenting on personal branding.  This writings remind me of the Achieving Organizational Excellence I took last semester as part of my MLIS program, with skills that would speak to a manager like himself, but was seen as an annoying and unnecessary class by many of my fellow classmates, from what I recall. I still remember at the beginning of the semester when the professor asked who wanted to be a manager and a few people raised their hands.  By the end of the semester, the same question was asked and NO ONE raised their hands, as everyone detested the class and did not want to be a manager, with most of the class materials written for managers, not for those at the bottom of the employee ladder who could be managers in the future. In this way, his perspective differs from most librarians, many of whom are not managers, since that’s not how hierarchies work. Is it any surprise that Justin the Librarian would push aside planning programs “having grand ideas, and just thinking and talking and thinking some more but not acting as quickly as I could”? Simultaneously he would endorse library programming, which seems contradictory. Furthermore, he seems to be on the “innovation” train when it comes to libraries, seems to think he “knows” how librarians should act at work (compared to how they apparently use their time), and focuses on hiring. As a director, it is no surprise he would write about the difference between management and leadership, declare that libraries need to transform, and say that “working in a public library is not about competition. It is about community.” Some of these ideals, like saying that libraries are about communities, is not necessarily bad and should be encouraged. But, grumbling about how librarians spend their time at work and focusing on transforming/innovating a library is a problem, especially since the latter could cause undue disruptions in the library itself, weakening the role that libraries play as community centers.
Many may say that libraries are for “every single person that comes through the doors of their public library,” which fits with existing concepts of social responsibility that librarians often exude, and that librarians do, on the whole, work which “has a positive impact on your community.” However, the former carries with it various problems, like the issues of Nazis in the library or other bigoted individuals, which none of his blogs, from what I could find, ever address. The closest he gets to this is focusing on having a safe working environment which does not have “sexual harassment, stalking, and inappropriate comments.” Does he never think about bigoted individuals in libraries? His blog indicates that he does not think about this in on a general basis, which is troubling. Similarly, you can say that he is right that every public library should do an annual report. However, this could easily be turned back on the library itself, used by those who want to cut public services and privatize them, so there should be care in compiling these reports, that they don’t result in the idea that libraries can “do more with less” which is inherently destructive, as even Justin the librarian admits, when he says that there’s a limit to that thinking. As anyone who has been employed would know, just because people are nice and friendly to you, they can be sadistic and use the statistics, requirements, and metrics against you and your organization. As such, just because someone is nice, this is no guarantee that those on the other side of the relationship (like those in government or business) will not be jerks.
In other posts, Justin the Librarian says that libraries should be made more simple, focus their services on the “hyperlocal” level, and focus on the community more than anything else, even giving suggestions for small rural libraries with strapped budgets. Again, the first two suggestions are problematic in that it could limit the purview of libraries too much, at worst making them not as much of community centers, allowing them to serve patrons from all walks of life, and centers of learning then they should be. In one post, back in October 2017, he declares that “people don’t come in and borrow books on how to do things/fix things/research things anymore.” I wouldn’t say that is completely true, as people come in and borrow books all the time and that will not stop, even with the advent of the library. Of course, libraries should change over time and not be static, but I think “simplifying” libraries could have problematic elements to them, especially with the incorporating business elements: providing library patrons “with amazing customer service.” I still remember in my exit interview with a HR rep of the Pratt Library and I started talking about patrons and they corrected me to say those were “consumers.” To me, it is deeply problematic to adopt these business terms and concepts in libraries and other public institutions, as you could call those who use libraries as either patrons or library users. There should be a clear wall of separation between public and private institutions when it comes to conceptions used to make a profit. I know there has already been some leakage into public institutions, but it should be limited to the best extent possible.
One of Justin’s worst ideas is not his “summer reading treehouse” which seems a bit silly or even library billboards, but rather library currency. How is this exciting, as he claims? That sounds like a terrible idea that need an extensive infrastructure to put in place. He actually wrote about this idea again, recently, saying that he likes “the idea of a library currency that rewards good library behaviors, engages community members in programs, and helps patrons with library fines” and saying this idea of currency “goes a long way in promoting kindness in the community.” He closes by adding that “this idea may work or this idea may not work. The important thing is to always keep dreaming and to keep on trying new things for your community. They are the most important thing in public libraries.” While I appreciate that sentiment, I’m still not onboard on the “library currency” train, as it seems that it would cause strain on libraries themselves and those that work within them. And with that, I would argue that it seems evident that he doesn’t care as much about those who work in librarians as much as he would think.
Overall, you could say that Justin the Librarian has his “heart in the right place.” However, he seriously needs to rethink many of his conceptions of how libraries work and think not only of management but the legions of librarians who do the on-the-ground work, leading to stress, trauma, and strain, to say the least. The idea that librarians should be able to do “everything” for every community member is a clearly ignorant statement. It should be roundly rejected and replaced with the idea that librarians should do what they can, but never try to be “everything” since it would stretch their personal capacities and the institutions themselves, weakening the profession as a whole, even as librarians work to serve patrons from all walks of life.
 He almost guilt-trips people into working in public libraries, saying: “this is a great time to be working in a public library. Sure, there are bumps in the road but overall your community members value the work you do, from the events you plan to the collections you develop and even the little moments where you’re checking out library materials to a community member. Every step of the way in your work at your public library your community values you. Who wouldn’t want to work in a place like this?” This is utterly disgusting, as it seems to act like those who don’t work in public libraries are somehow bad.
 But Justin the Librarian does not stop there. He does say it is fine if you “do not want to be on the path that public libraries are on” and even if you do not like change, there is nothing wrong with you, adding that by asking yourself if you want to work in a public library you can “learn a lot about yourself, grow, and if the need arises move onto something that better suits you.” He ends by saying that if you choose to work in a public library then it benefits the library and the community, adding “be honest and be true to the decision. Be honest and be true to yourself. That’s all you need to be in this life.” You could say these sentiments are, a bit, condescending.
 At minimum, we can say that librarians should not be social workers, grief counselors, or financial advisors, to say the least. Perhaps they will be forced into these roles, due to the current strain on social services within the U.S., but this is not an ideal situation.
 Justin has probably never read Not Always Right (focused on funny and dumb stories about “consumers”/users across society) and its many stories focusing on libraries.
Recently, when going through LinkedIn, I came upon a post by Margot Note, whom wears many hats simultaneously as a records manager, archivist, author, and consultant, about the shifting concepts of preservation in the digital world, which had been written last fall. She argues that information professionals, like archivists, have questioned existing assumptions about preservation, with the creation of new principles to born-digital materials (like tweets, Instagram and Facebook posts) and those materials which are digitized. This change is happening while physical records deemed to have “enduring value” are still acquired, stored, and made accessible. She goes on to state that the ever-changing digital landscape has added complexities to archival practice, altering existing procedures, especially in the realm of preservation, since those methods used to preserve physical paper materials no longer translate to digital resources, requiring new methods. For example, she notes that you can’t reverse preservation treatments for digital records, unlike with paper records, such as migrating digital files to new formats when old ones are not usable anymore. These are transformations that, hopefully, do not constrain the original functionality of records.
She also adds that for digital materials, the content is what important, not the carrier for such content and that unlike physical paper materials, which may not deteriorate rapidly if they are ignored, digital files are stored on media that “deteriorates, and rely on hardware and software that may no longer be available” which means that neglect is not an option. This means that despite differences in preserving digital and paper materials (often called “analog” or “legacy” materials), some practices can apply to both, like appraisal and addressing information as a collection rather than on an individual level, while recognizing that all materials have “the tendency to decay.” She ends by saying that digital and paper preservation considers needs of patrons, with action needed, ultimately, to preserve materials in the immediate future, “ensure the survival of research materials for our users,” and ultimately sustain “cultural heritage for the next generation.”
While this is a good start, there is a lot more to talk about. I could bring in some of her other publications, like a book on family archives , but I’d like to broaden the scope. This article will talk about the challenge of digitization in archives (with connection to Robert Caro’s recent comments) and challenges of digital archives. There will also be a connection to sister institutions of archives, libraries, which are distinct in and of themselves , as I have noted on this blog in the past, even as you get a MLIS/MLS (Master of Library and Information Science or the rapidly dwindling Master of Library Science) to study…archives. As the SAA notes on their “So You Want to Be an Archivist” page, the “number and content of archival education offerings, especially multi-course programs, has continued to expand in recent years, and a few institutions now offer master’s degrees in archival studies.” I’ve recently wondered why degrees like archival science (or perhaps archival studies) are not more widely offered, but perhaps that is a discussion which can branch out from this post.
Robert Caro’s faulty argument and archival digitization
In order to begin this discussion, I am reminded of some dialogue in the 1971 science fiction movie, The Andromeda Strain. One character, Mr. Mark Hall (played by James Olson) asks “where is the library?” to which his colleague, Dr. Charles Dutton (played by David Wayne) responds: “No need for books. Everything’s in the computer.” And the movie goes on, as there is no more discussion. Later on, the computer does have an error and overload when too much information is inputted by the scientists, the “heroes” of this film in this top-secret facility in the Nevada desert called “Wildfire.” The fact that everything is stored on the computer is not mentioned in any reviews of the movie I have found, and as such, perhaps people should revisit this movie for just this reason, as it is still relatively enjoyable. We have gotten to the point that everything is “in the computer” like in this film, not only with libraries and other public institutions, but more and more with archival institutions in recent days.
That brings us to the recent debate of what Robert Caro, a presidential scholar of the Johnson Administration said about digitization, whom was criticized by fellow archivists on the Twittersphere (and likely elsewhere), of archival records. He tried to describe how people are differently interacting with the records now than they had in the past, in the “pre-internet” days, those before the internet was publicly available, the days in which it was available only to universities and the government which Joe McMillian tried to exploit in a few episodes (starting with the Yerba Buena episode) of the third season of the short-lived series, Halt and Catch Fire, but not having much success as the show is all about failure.
Caro’s words come from a recent interview by Eleanor Hildebrandt of Popular Mechanics because of the publication of his new book, Working, about his research process, apparently a #1 best-seller on Amazon. He told the interviewer that he still does much of his writing on a typewriter although he has a laptop on his desk (apparently a Lenovo ThinkPad). This is because he was told by those at the Johnson Presidential Library that his “typewriter was so noisy, it was disturbing the other researchers” which is telling. He also tells the interviewer that he took notes on his computer but still uses his typewriter and writes in longhand (who does that anymore?). While some would argue that this is fine, what he stated next is what was criticized by archivists on Twitter:
It [writing on a typewriter] makes me think more. Today everybody believes fast is good. Sometimes slow is good. Almost two years ago, Ina [Caro’s wife] and I went down [to the archives], and I’m sitting there, in the reading room, writing my notes. Everybody else is standing there taking photographs of their documents. They do it with cell phones now. If you saw me there, you’d see one person who’s not in the modern age.
Now, while each researcher can choose their own way to use documents, it seems like he is glaring down on those whom use their phones, or other electronic devices, to take pictures of documents. How can you even argue that those individuals are not taking their own notes or that they can think the same amount when using digital devices? As Jan Murphy, a family historian whom is a big fan of encouraging people to take notes, added on Twitter, it wouldn’t be right to “insist on all handwritten notes all the time,” the latter of which is “just nuts.” Adding to this is the fact that digital photos can be transcribed at home, even comparing information from different archives. Additionally, sometimes people like Caro, whom could be considered to be part of the traditionalist/silent generation since he was born in 1935, may not even be able to read their own handwriting! This is the case with other people, especially those whom have dysgraphia, with the extent this learning disability affects the general population not currently known. With this, we should also consider that not everyone has the leisure/ability to transcribe material needed from an archive in longhand. Some, as Murphy noted in another tweet, would rather “spend the time in the archive, having taken my photo, making notes about the record’s condition & taking notes for my source citation etc.” The question is simple, as Murphy, who sometimes wishes she had a small manual typewriter when electricity is off, asks, posing a question which Caro never really answers: “But what’s wrong with taking digital photos of records in archives?” I could concur with that. I don’t see anything wrong with it. In fact, I would argue that institutions like the Maryland State Archives are examples of institutions which allow electronic devices such as phones to take photos of documents.
After this, he goes into the use of paper records:
I feel there’s something very important, to be able to turn the pages yourself. I don’t want anything standing in between me and the paper. People compliment me on finding out how [Johnson] rose to power so fast in Congress by using money. That happened down there, and it was a vague, amorphous thing. I was sitting there with all these boxes, taking all these notes. And you saw letters, his very subservient letters—“Can I have five minutes of your time?”—and then you see the same letters coming back to him. And I said, Something happened here. What’s the explanation? Why is a committee chairman writing to Lyndon Johnson, asking for a few minutes of his time? So I sat there and put my notes into chronological order. And then it became absolutely clear. Would the same thing have happened if I’d stood there taking photographs and went back? Possibly. But I don’t believe it. To me, being in the papers is really important.
While I understand what he is saying here, more and more records are online than ever before, meaning that the records of the Obama Administration and future presidencies will undoubtedly be different from those of the Johnson Administration. Caro is almost stuck back in time, part of the old guard of presidential scholars whom inhabited presidential libraries (which can more accurately be called presidential archives). I won’t touch on the plans for the Obama Library only because I have written on that topic for one of my classes at UMD and it may be published in an academic journal in the future (fingers crossed), so I don’t want to tread on the same topics in this post. I would add that using paper records is not the only way to interact with records, as users can easily interact with them online using new and exciting methods.
From here, Caro becomes a bit ridiculous:
Well, there’s no reason why that [a deep dive through thousands of digital pages of emails] has to be a different kind of research. Someone else could come along who was nuts like me and say, I’m going to look at every email. What’s more worrisome to me is that, when you talk about digitization, somebody has to decide what’s digitized. I don’t want anyone deciding what I can see. It’s very hard to destroy a complete paper trail of something. Lyndon Johnson was very secretive, and he wanted a lot of stuff destroyed. But the fact is, they were cross-referencing these pages into ten or twenty or thirty different files. There’s always something. But the whole idea of emails—I don’t use emails, I may be wrong—I’m not sure there’s a trail like that. It’s too easy to delete.
While he makes a good point that there can be the same kind of research, that doesn’t mean he is right overall. It is laughable for him to claim that “when you talk about digitization, somebody has to decide what’s digitized” and to then declare “I don’t want anyone deciding what I can see.” Clearly, he does not, understand the fundamental archival principle of appraisal, which has been debated from the time of those like British archivist Hilary Jenkinson in 1922 and U.S. archivist T.R. Schellenberg in 1956, the selection and description within archives. The records he is looking at, while researching at the Johnson Library, are chosen by professional archivists, specifically those from NARA, so people are deciding what he can see. As such, deciding what records are digitized is also a responsibility of archivists, which will be explained later in this post.
He further claims that it is “very hard to destroy a complete paper trail of something.” I’m not actually completely sure about that. Taking from NARA’s official history of presidential libraries, they write that before these libraries came about, with impetus from FDR in 1939 when he donated his personal papers to the federal government, presidential papers were often dispersed by former presidents and their heirs after their time in office. They further note that while many collections of records exist of presidents before Hoover at the Library of Congress, others are divided between historical societies, libraries, and private collectors. Even worse, as they acknowledge, “many materials have been lost or deliberately destroyed.” So, a “complete paper trail,” as he described it, CAN be destroyed.
Considering that “Lyndon Johnson was very secretive, and he wanted a lot of stuff destroyed” as he notes, this contradicts his point that it is “very hard to destroy a complete paper trail of something.” I mention this because it would mean that if Johnson wanted, he could have worked to destroy a complete paper trail, especially since it was after Watergate that presidential records were considered property of the federal government rather than “private property” of the former Presidents, a view also widely held in the archival profession at the time. Furthermore, when he talks about cross-referencing of the pages, he seems to not understand how emails work. This is no surprise from someone who doesn’t “use emails,” as he admits! He claims that he is not “sure there’s a trail like that” and that “it’s too easy to delete” emails. While it is true is easy to “delete” them, think about “deleted” files on a computer. They are not really deleted but rather the directory to them is eliminated. The same is also true of any file, whether a PDF, a photograph, or something else you upload online: the file is never truly deleted, but only the directory to it is deleted. Just like when you throw something away in a garbage can, it is not simply eliminated, but it is sent somewhere else, like a horrid waste-to-energy plant or an overflowing landfill. There was actually a whole Futurama episode about an overly wasteful society back in May 1999, titled “A Big Piece of Garbage.”
As Curl Hopkins wrote in The Daily Dot six years ago, when a user “deletes” an email normally it becomes “invisible to that user and is immediately a candidate to be overwritten” but until then it exists and it may even “persist longer on company servers.” He further notes that even if a computer is “taken off your computer, it may still be available on the host’s server,” adding that you must “presume that any email you compose will be available remain accessible forever,” although secure email services are available. There may still be “elements that indicate the prior presence of the email” and logins that are often retained, to say the least. Even one article recommending how to delete emails forever warns that “some online email services maintain an offline backup of email accounts,” adding that “your permanently deleted email may still reside in these inaccessible backups…There is no way to force immediate deletion of emails in these backups.” Also, there are specific data retention rules on the federal level and likely within various organizations, which require retention of such emails. I am also reminded here of “Testimony” (S4, ep9) of Veep. I mention this because, at one point during the episode, Mike McLintock (played by Matt Walsh), the incompetent press secretary, is brought before a congressional committee. He thinks he deleted the voice memos of then-president, Selina Meyer (played by Julia Louis-Dreyfus). In fact, as the committee reminds him, these memos exist in the cloud and they plan to listen to them for any further evidence in their investigation! 
With that, it leads to the next part of this post, which goes to a question that the public, taken in by stereotypes about archivists, often asks of archivists and archival institutions.
In May 2017, Samantha Thompson, an archivist at the Peel Art Gallery Museum and Archives, wrote a post which aimed to answer the question of why archivists don’t digitize everything since it is a common question. As such, it is clearly important to remind people who not everything is digitized and that, in fact, “only a tiny fraction of the world’s primary resources are available digitally,” coupled with the fact that archivists and librarians themselves are “behind the abundance of primary sources already available on the internet” while organizations like the Internet Archive, or Ancestry.com have raised “public expectations about access to historical resources.”  She goes onto argue that digitization, the “production of an electronic image of these record,” saves information from a paper record, but it does not produce “a clone of the record” but rather results in an “approximation…of a dimension of the record,” often called a surrogate. She further notes that while archivists commonly digitize records in order to increase access (which some cataloguers do as well), they also argue (rightly) that mass digitization is costly in time and money, which sometimes people are skeptical of, not realizing that “large-scale digitization in an institutional setting is not your average home scanning operation.” There a few reasons for this, including archives holding vast amounts of material, with digitizing of even small archival collections as a big-time commitment since many groups of archival records are not easy to scan in quickly.
For instance, while you could use an automatic feeder to quickly scan a stack of pages, the benefits of such speed must be “weighed against the risk of a one-of-a-kind document being mangled by a paper jam” which is always a concern! This means you must engage in manually scanning which includes tasks such as removing staples (and paper clips), positioning the item, processing the images, and entering the appropriate metadata, all of which is a lot of work. As such, “scanning a single archival box of records can take days” as she puts it. This is even more the case if records within the file are various shapes and sizes, or if they are large enough that they must be scanned in sections and “digitally stitched together.” While sometimes taking a photograph is the best option, you need a “high-quality photographic set-up including lighting, document holders, and a camera with an appropriate lens” which obviously is expensive enough that not all institutions can afford such a set-up. This means that scanning produces not an exact copy of the record “but only an impression of certain aspects of it” and it may be hard to convey annotations (like sticky notes) on the paper record itself in a digital form, or physical characteristics of the paper records. This brings us to one of the most important parts: linking the digitized record to crucial information, which is often called metadata, some of which is technical and other parts that describe the record itself. The latter is information like a date or time the record was created. But some elements are more complex like determining the “story of the person or organization that created it.” As she puts it rightly, an individual record “within an archival collection does not tell us its whole story.” This means that without vital descriptive work of paper records in the first place, those electronic records which are produced through digitization would be an unusable and undifferentiated mass.
She goes onto note that since digitization involves investment of resources and time, archivists need to be clear that the electronic files produced adequately represent the originals, meaning there need to be quality control checks in place. This involves factors such as scanning resolutions, typing accuracy and photographic skill, since archivists are responsible for ensuring that “people are getting a reliable and authentic view of records.” There is another conundrum with digitization itself: archivists are required to not only retain the paper originals but the digital files as well. These are files that are subject to disorder and decay just like paper records, with a tiny shift causing a set of errors, with even unused data subject to random degradation and loss, often called “bit rot.” Coupled with this is the question of future readability of the data, since digitization of files is not worthwhile if no one can open the files as software and the accompanying “hardware inevitably becomes obsolete.” Luckily for all of us, especially those in the archival field, archivists are at the forefront of pushing boundaries of digital longevity as technologies and file format standards are improving. However,as she notes, the “average lifespan of a hard or flash drive is still a fraction of that of a piece of paper stored in optimal conditions” with digital data needing to be stored in specific temperature conditions as well. All of this means that when anything is digitized, archivists commit to maintaining the digital file and the original on which that file is based.
This connects to the resources required for digitization and post-digitization duties. For one, cameras and scanners which are high-resolution which can accurately capture the data are relatively expensive, with the same being the case for software to process images and attain digital storage which is secure. In order for digitization to “make a dent” in an average archival collection, a scanner, or several scanners, need to be constantly working, with some large archivists maintaining specific digitization units while smaller institutions fit it in when and where they can among their other duties. As a result, digitization of specific records is often part of projects which are funded by partnerships or grants, as she notes. In terms of the post-digitization duties, it is needed to make sure that the records are responsibly shared on the web, after checking with donor(s) to make sure the records can be freely shared in the first place with some not wanting this to happen for various reasons or due to copyright restrictions. Such sharing is important as it allows archivists to make the full meaning of records available to those accessing them online.
As such, digitization itself, as she argues, is a process that is approached by archivists methodically. This requires, of course, assessing archival collections beforehand in order to determine whether the records are worth being shared and digitized. Such a process takes time, even if an “inexpensive pool” of labor can be mobilized, along with a big investment of resources and time. As a result, as she puts it, we may never, in fact, have everything digitized, with trials and triumphs of digitization being a “constantly unfolding process” while new models are coming about. With that, access is still important, as is digitization, with archivists continuing to “grapple with this immensely powerful way to broadcast the knowledge we steward.” Her article ends by stating that everyone can help support digitization through sharing information that goes with a photograph from an institutional collection, and to, most important of all: “be curious about what archivists, information professionals, and cultural workers do.” The latter requires, of course, asking questions and spreading answers, since the more people who understand the value of archivists, the more support they will get, and the more support archivists can provide to the public at-large.
It is worth recalling here a paper I wrote last semester (which will likely never be published anywhere academically) where I asked different archival institutions about their approach to digitization, using different forms of interaction, like Twitter, email, web-form submissions, and web-chat (AskUsNow!), the latter which is relatively horrible/annoying from my experience, although others may have had different experiences.  One of the best responses I got was from Corey Lewis of the Maryland State Archives (MSA) whom told me that I could personally contact him if I was interested in their digitization efforts. It was a response of high quality I wouldn’t have gotten if I had just looked on their website. To this day, they still don’t have their digitization strategy on their website from what I can tell (perhaps its hidden somewhere). I also got responses back from the Council of State Archives (CoSA) on digitization and even from the Oregon State Archives, the latter of which I hadn’t even tweeted to, which was impressive. In a similar manner to the person from the MSA, I got a message from Joanne Archer, the head of Access and Outreach Services at Special Collections and University Archives at the University of Maryland Libraries, which said I could send her any further questions. Interestingly, when it comes to digitization they do not “directly solicit campus input.”
With that, we can move into the final part of this post which focuses on challenges of digital archives and the digital world.
Challenges of digital archives and the current digital landscape
In the “Mars University” episode of Futurama, which first aired on October 3rd, 1999, the Planet Express crew go to Mars, which has, in the universe of this wondrous animated sitcom, been terraformed and has a typical college campus called Mars University. Before the episode becomes an homage/parody to Animal House, there is a scene where Professor Farnsworth tells Leela, Fry, and Bender about the Wong Library, adding that it has “the largest collection of literature in the Western universe.” After that, Fry looks in and sees these two disks:
That’s obviously the joke, and is more than a “bookish moment.” It’s basically saying that all the knowledge can be stored on two disks. It’s still kinda funny, although the joke is dated, as these are supposed to be something like CDs (which first came about in 1982). In a future post I’ll definitely bring in the Futurama episode (“Lethal Inspection”) that fellow archivist Samantha Cross of POP Archivesreviewed, when I get to that season, as I’m currently only on Season 2 of the show as I plan to re-watch all the show’s episodes, over time.
This brings us to digital archives, specifically, which goes beyond the digitization of paper files. This applies to files which are born-digital. It requires, of course, a digital preservation policy as Margot Note, who was cited at the beginning of this article, writes about, which would need to be integrated into the program of an archives itself. It would also necessitate collaboration with other institutions and individuals in preserving digital records, and making sure that digital preservation is specifically tailored to your institution. Beyond this, there are two elements that apply to digital archives: choosing what will be preserved and file formats that are sustainable.
For the first element, I turn to an article, again, by Margot Note. She writes that selection and appraisal of digital records is similar to physical records,but that long-term preservation of digital records relies on “understanding of how file formats work.” It also requires, as she notes, access to the appropriate hardware and software, with the appropriate skills, with the unavailability of these factors in an archival institution meaning that preservation of the digital files will not be successful. As such, technical appraisal of the digital files, themselves, considers whether they can be read, then subsequently documented, processed and finally preserved. Helping choose what digital archives preserve depends on whether the content itself is relevant to the mission of the archival institution, the historical value of the records, specifically if they have enduring value or are significant socially or culturally. For the digital records themselves, archivists also need to consider the integrity of the files, if they are usable or reliable. This means answering whether the materials themselves are in “preservation-friendly file formats” and if there are limits on the records, in terms of privacy or intellectual property, which makes them “inaccessible for research.” Another important factor, as she describes is funding since the preservation and management of such digital records is by no means cheap. Finally, she notes that one must consider whether the digital records are unique or whether they are fully documented. She adds that keeping everything, when it comes to digital files, is not wise, since there are limited resources and mechanisms to search (and access) collections of a large-scale are often not adequate, and that selection curates collections which will ultimately have “high research value.” She ends with her point that no matter how complicated the systems for managing digital records become, people need to be involved in choosing what is preserved as digital archival records. Even with the possible automation of some decisions in days to come, archivists would need to balance benefits of saving certain digital records over other digital records, at a time that archivists continue to rise to the challenge of selecting and maintenance of “digital artifacts in a changing technological landscape” as she puts it.
In a related article, she writes about archivists choosing the right and sustainable file formats. This relates to digital archives because the sustainability of digital records in and of themselves depends on file formats that will last for long times, with the Library of Congress putting in place “some criteria for predicting sustainable file formats in digital archives” as she puts it. It further requires considering whether a format is widely used, the files can be identified, specifications of file formats are publicly available and documented, the files can function on a variety of services (be interoperable), and they have an open format since issues with licensing, patents, digital rights, and property rights complicate preservation efforts. She points to efforts by the Digital Preservation Coalition to analyze file formats which are commonly used. She also writes that over time some file formats have become preferred over others, like TIFF files used as master images for preservation during digitization and PDF/A as a standard file format. Even so, some standards for file formats are still in flux, with no consensus among archivists, as she puts it, as to what “file format or codecs should be used for preservation purposes for digital video”! At the closing of her article, she argues that regardless of the preservation actions you take, having file formats that are sustainable is crucial, since having file formats which are lasting influences the “feasibility of protecting content” in the face of a changing environment in the technological world where repositories and users co-exist at the present.
Speaking of all of this, I am reminded of an ongoing study by S.C. Healy, a PhD candidate in digital humanities at a university based in Ireland (Maynooth University), trying to find how “wider research and cultural heritage communities’ can progress from creating web archives to establishing paradigms to use web archives for study and research.” I plan to sign up for this study as I’ve talked about web archiving in several classes. This is relevant since, as Genealogy Jude, as she calls herself on Twitter, noted, “the Internet…has shifted the demographic profile of genealogists.” This matters to archives and archivists because many of those genealogists are some of the most common users of libraries.  In fact, one of the articles I found during my research for my paper on the Obama Library, a scholar in the 1990s (I don’t remember the exact date), National History Day, where I am being a judge again this year on the state and national levels, and connecting with genealogists as a way to bring in more users to archival institutions.
Perhaps we can even bring in one of the SAA words of the week, specifically level of description. Simply it is defined as the “level of arrangement of the unit being described” and the “completeness or exhaustiveness of the description.” It connects to recent discussions like one at Hornbake Library recently which focuses on impact of digital repositories, which is in the same realm as digital archives. Perhaps discussions like this will make it easier to define what archivists do and what archives are, as some have tried to do through teaching.
I also think about, apart from creation of some digital archives portals, of what Lilly Carrel, archivist at the Menil Archives in Houston said about digital preservation: “I think digital preservation offers creative ways to enhance the post-custodial approach and ensure important records are preserved” whom was recently interviewed by Vince Lee of the SAA’s Committee of Public Awareness, also known as COPA. That is even more the case when there are digital archives, whether completely digital or part of traditional archival institutions like those at universities or serving specific states. There is also a job at the Library of Congress about web archiving, with applications that close on May 1.
With all of this, there is, not surprisingly, a debate among scholars, especially in the field of archives and libraries, over a possible difference between a digital library and a digital archives. Some within the field say there is a difference, while others dismiss that, arguing that there is not. Currently, I don’t want to go down that road, or talk about some continuing tension between historians and archivists, despite past efforts by the SAA to make connections with the AHA, the American Historians Association. I also could talk more about the challenges when it comes to archiving born-digital material, but perhaps I will revisit that in a future post on here.
I’ll end with what one archivist, blogging on the New Archivist WordPress over five years ago, put it, “please keep up the discussions, and contribute in ways that you think have value,” adding that the “seeming lack of support in public” doesn’t mean that archivists are not doing anything.  That is what I am trying to do with post and this blog, as a whole, changing from a focus on historical explorations about the Maryland Extra Regiment, the Maryland Loyalist Regiment, reprinting past posts and biographies I wrote when I worked at the MSA on the First Maryland Regiment, which is often called the Maryland 400, and other topics, as readers of this blog from the beginning will know. This all connects to my newfangled newsletter on SubStack, which I recommend readers of this blog subscribe to, which I hope expands in the days to come.
Until next time! I look forward to all of your comments.
 She also stated, in a tweet following, that it is good that genealogy has found new people with “energy and new ideas, otherwise it would be a dying hobby” which I will agree with, as a millennial genealogist myself, beyond what someone like fellow genealogist Amy Johnson Crow will describe. Others whom responded to her said that its a time-consuming hobby, while others said that retired people still have some advantages over young people, and her responding to a concern that the internet has isolated people (not an invalid concern), that “the Internet has enabled people to contact relatives and share research much more easily than before” which also is a valid point! This also includes, as Carolynn, another genealogist, argued: “challenging racist, misogynistic and xenophobic genealogists” even if that can be hard. At the same time, I see those, in the wake of the racist ancestry.com ad (for Ancestry Canada) to grumble about how much they “hate” them, for justified reasons, although I don’t necessarily feel the same as a person whom runs two genealogy blogs and is a family historian for both my mom and dad’s side of the family. I seem to sympathize more with those whom say that there are reasons “why you can’t rely on search engines like @Ancestry” with misspellings and mistaken listings.
 They also said that the lack of supportive views on Twitter or lists “does not mean that the vast majority of people are not appalled by the few rude ones” but rather that the latter are shown indifference by the many.